Several new internal applications were being introduced to support global IT functions. Project teams, future operations, vendors, and business stakeholders had to collaborate across locations and organizations despite differing processes and priorities.
Excessive coordination loops, slow decision-making, and cultural differences created significant risks for timely delivery and operational readiness.
Responsibility was assumed to streamline collaboration and prepare the service organization for a stable transition into live operations.
The transition achieved operational readiness through clearer structures, faster coordination, and improved transparency across all parties involved.
Streamlined governance and prioritization reduced delays and enabled faster progress during implementation.
Structured communication and agile coordination mechanisms reduced friction between internal teams and external providers.
Better transparency and alignment minimized handover delays and unnecessary escalation cycles.
I'm happy to discuss your challenges and how I can support your IT services.
